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About Us
Welcome! We hope that you will enjoy our site!
Gardenica.com is owned and operated by Admiratrade Company. Our mission is
to help our customers create beautiful unity between indoors and outdoors,
with interesting, unusual and useful items for the home and garden. Please
browse our collection of unique weathervanes, house signs, outdoor
furniture, garden tools, indoor and outdoor fireplaces, decorating
accessories, gifts and home accents with garden flair.
We will make every effort to make your shopping experience pleasant.
Customer feedback is vital to us as we update our website on a daily basis
to better serve our customers. If you cannot find the product that you are
seeking or have any questions or comments about our products or services,
please email us at: info@Gardenica.com
Our Address:
Admiratrade
Gardenica.com
P.O. Box 214
Northborough
MA 01532
email: info@gardenica.com
fax: 508-393-0332 |
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Security, Privacy
We use the latest encryption technology to keep your personal information
safe. We use Secure Sockets Layer (SSL) technology to ensure the security
of your online order information. To check the security of your
connection, look at the lower right-hand corner of your browser window
when you proceed to checkout. If you see an unbroken key or a closed lock
(depending upon your browser), then SSL is active. To double-check for
security, look at the URL line of your browser. If you have accessed a
secure server, the first characters of the site's address should change
from "http" to "https." All your ordering information - including your
name, address, and credit card number - is encrypted using a secure
server for maximum security. Your credit card and billing information
cannot be read as it travels to our ordering system.
We will not sell or share your personal information at any time. Any
information you provide to us will only be utilized by Gardenica.com in a
safe, secure and responsible manner. |
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Placing Orders
For your convenience orders may be placed online using Visa, MasterCard,
Discover, or American Express. Gardenica.com utilizes Secure Socket
Layering (SSL), the internet industry standard encryption technology,
which insures that your online credit card transactions and personal
information are encrypted and secure.
Note: Your statement will show a charge from "Admiratrade" (our
parent company).
If you prefer not to send your credit card information over the Internet,
you may fax a FAX Order Form to us at 508.393.0332
Sorry, we do not accept personal checks.
Upon completion of your order, you will receive an email confirmation from
us with the details of your purchase. As soon as tracking information
becomes available, you will receive a second email with a tracking number
and a link to the shipping service where you can track your package. |
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Shipping Costs
UPS or Fedex Ground is our standard method of shipment to destinations within the 48 contiguous U.S. states. Shipping charges are calculated per ship-to-address and are based on the
total cost of your order, as illustrated in the following table.
Your Shopping Cart on the website will automatically determine the total
shipping and handling fee for you at the very end of your order.
Additional Delivery charges may apply to items that are too large or bulky
to be accommodated by our standard shipping charges.
| Total Merchandise |
Shipping Charges |
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0 to 20.00 |
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20.01 to 40.00 |
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40.01 to 60.00 |
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60.01 to 80.00 |
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80.01 to 100.00 |
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100.01 to 150.00 |
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150.01 to 200.00 |
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200.01 to 250.00 |
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250.01 to 300.00 |
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300.01 to 350.00 |
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350.01 to 400.00 |
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400.01 to 450.00 |
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450.01 to 500.00 |
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500.01 to 550.00 |
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550.01 to 600.00 |
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600.01 to 650.00 |
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650.01 to 700.00 |
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700.01 to 750.00 |
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750.01 to 800.00 |
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800.01 to 850.00 |
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850.01 to 900.00 |
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900.01 to 950.00 |
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950.01 to 1000.00 |
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1000.01 to 1500.00 |
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1500.01 to 2000.00 |
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2000.01 up |
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7.50 |
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9.50 |
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10.50 |
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12.50 |
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14.50 |
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17.50 |
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20.95 |
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25.95 |
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27.95 |
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29.95 |
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35.95 |
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39.95 |
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45.95 |
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49.95 |
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55.95 |
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59.95 |
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65.95 |
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69.95 |
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75.95 |
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79.95 |
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85.95 |
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89.95 |
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95.95 |
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100.00 |
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150.00 |
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200.00 |
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Shipping Costs to Alaska, Hawaii and U.S. Territories: Shipping
options to Alaska, Hawaii and U.S. Territories are determined by delivery area. Please
contact Customer Service at
service@Gardenica.com for detailed information regarding actual shipping charges and methods.
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Shipping Restrictions
Please notice that we are not able to ship outside the
United States, to P.O. boxes, or to APO/FPO addresses at this time.
Please contact Customer Service at
service@Gardenica.com for detailed information regarding Alaska and
Hawaii shipments including actual shipping charges and methods. |
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Out of Stock Merchandise
We will contact you by phone or e-mail if an item on your order is
temporarily out of stock. At that time, you can choose to backorder the
item and have us hold your order. We will ship your backordered item when
it becomes available. |
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Cancellation Policy You may cancel any item from
your order, as long as it has not yet entered into the shipping process.
If you wish to proceed with a cancellation request for an open order,
please Contact Us and let us know how you would like to cancel your order.
We will do our best to try and get your order changed or cancelled. You
must provide us with your order number and you must use the email address
that is on your order.
If we are unable to make the requested change or cancellation, the product
may be returned to us per our Return Policy. Refunds will be given for
product only. Please do not place an order if you are moving, or if you
will not be there to accept the package, or any other questionable
situation. |
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Returns / Refunds Your satisfaction is 100%
guaranteed. If you are not pleased with your purchase, you may return or
exchange most items within 30 days of receipt of your order. All Outdoor
Furniture purchases come with a 15 Day Money Back Guarantee. You may
return for a full refund, less shipping fees and a 15% restocking fee, any
item that has not been used and is in its original condition.
Returns must be in salable condition, with ALL original materials and
packing.
Notify us by e-mail at
service@Gardenica.com of your desire to make
a return or exchange. Be sure to include your name and e-mail address.
We will provide you with a Return Authorization Number and instructions
for the return/exchange process (returns will not be accepted without a
Return Authorization Number).
Return packages must be sent pre-paid directly to the shipping address we
provide you. Please note that you are responsible for all shipping charges
when a return is authorized.
Gardenica.com is not responsible for lost, stolen or damaged
packages during this return process. For your protection, we recommend
that you use USPS Insured Mail or Insured Parcel Post for shipment with
delivery confirmation.
Once a return has been received and determined to be in good condition, we
will refund the full price of the item(s) excluding shipping and handling.
Full refunds may be issued only if the return is due to our error.
We will notify you via email of your refund amount.
We do not accept returns or exchanges of certain items including:
Personalized items
Used or laundered items
Any item not in its original packaging
Any item more than 30 days after deliveryBy placing an order at
Gardenica.com, you agree to understanding our return policies.
Damages.
Damages in shipping are rare. If, however, your package should arrive damaged due to shipper
mishandling, please retain all shipping materials (box, packaging, etc.),
- in the condition they were received, for inspection by the shipper.
Notify us by e-mail immediately, and we will be happy to file a claim on
your behalf.
If you believe one of your product pieces is flawed due to workmanship,
notify us immediately by e-mail. Include your name, e-mail address, Order
Number and a description of the problem. Your satisfaction is important to
us and we will replace or repair any defective product piece. |
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Sales Tax We are required to charge 5% sales tax
on all orders shipped to Massachusetts?s addresses. No tax will be charged
on orders shipped outside the state of Massachusetts, USA. |
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Our sister site
www.polishpotteryonline.com
- Old time stoneware dinnerware handmade in Boleslawiec,
Poland. Polish Pottery
table wares are renowned for their beautiful hand-finish, original style
and high practicality. |
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Should you have any additional questions or specific
inquiries about your order, please send an e-mail to:
info@Gardenica.com |
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We appreciate your business and thank you for shopping at
Gardenica.com! |
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